Popular Withdrawal Questions How can I request a withdrawal? You can withdraw from your account anytime, provided you have sufficient funds, aren’t bound by bonus wagering requirements and have no outstanding verification requests. To make a withdrawal, navigate via My Account > Withdraw and enter the amount you wish to take from your balance. If your balance is less than R10, please get in touch with customer support. What details do I need to provide for a successful withdrawal? To request a bank transfer (EFT) for your preferred withdrawal amount, please ensure you provide the following details: Withdrawal amount Name of the bank Account holder’s name Account number Branch code Withdrawal Information The table below shows exactly how much you can withdraw as a minimum and a maximum in one transaction. It also shows the expected timescales. Payment Method Fees Processing Time Transfer Time Min Max Bank Transfer Free Upto 24 Hours 3 Working Days No Min ZAR 20,000 ZAR *Please allow extra time during a bank holiday period as banks only process payments on working days. Can I cancel my withdrawal? We don't offer a cancel withdrawal facility, so withdrawals can't be cancelled. Where can I check my withdrawal history? To view your withdrawal history, navigate to My Account > History > Transaction history. Each withdrawal will have 'Pending' or 'Confirmed' next to it, both are explained below: Pending Confirmed When you request a withdrawal, the funds will leave your account balance and the transaction will show as 'Pending'. From there it can take up to 24 hours for the funds to be processed. Once the money has been sent, the transaction shows as Confirmed. Please see the table above for transfer timescales. How long will my withdrawal take? We aim to process all withdrawals internally within 24 hours of your request. Once processed, the time it takes for the funds to reach you depends on your payment provider. Below are general guidelines. Payment Method & Estimated Time After Processing Bank Transfer - 3 working days (up to 5 max) ❗Note: These timeframes are estimates and may vary depending on your bank or provider, especially during weekends or bank holidays. If your withdrawal takes longer than the maximum estimated time, please reach out to our Support team for assistance. If you need any further assistance, please see our contact details here. Related articles What happens to my bet if there's a dead heat Welcome Offer Promotion I’ve forgotten my login details Why can't I make a withdrawal? Why are you asking for my source of funds?