What should I do if I want a longer break? If you'd like to take a break of more than six weeks, or you'd like to close the account entirely, please contact customer support to do so. If you need any further assistance, please see our contact details here. Related articles Contact Us - Virgin Bet South Africa How do I set a cool-off? What's a cool-off period? How do I set a self-exclusion? Clearing cache on my device