What documents do I need to provide for FICA? To get your account verified, you'll typically need to provide documents for both identity and address verification. For Proof of Identity, we accept: A valid South African Green ID Book A valid South African Smart ID Card (we require clear pictures of the front and back). A valid Passport (for both South African and non-South African citizens). For Proof of Address, we accept: A recent utility bill (like electricity, water, or a mobile phone bill) that is less than 3 months old. A recent bank statement, also less than 3 months old. A municipal rates and taxes invoice that is less than 3 months old. ❗Important Tip: When you take pictures of your documents, please make sure they are clear, all four corners are visible, and none of the information is cut off. If you need any further assistance, please see our contact details here. Related articles Contact Us - Virgin Bet South Africa How do I send you my documents? How long does verification take? What is FICA and why do I need to verify my account? Welcome Offer Promotion