What is biometric verification and why do I have to do it? Biometric verification is a quick security step where we ask you to take a "selfie" using your device's camera. This allows us to use advanced technology to match your live photo with the picture on your ID document. It's one of the most effective ways to confirm that it's really you creating the account and to prevent anyone else from using your identity. This adds a powerful layer of security to your account. If you need any further assistance, please see our contact details here. Related articles Welcome Offer Promotion How long does verification take? Why are you asking for my source of funds? Is my information safe with you? How do I sign up to the National Responsible Gambling Programme?