How do I update my phone number on my account? If you’ve changed your phone number, you can update it by navigating via > Profile > Account details. You can also change your contact preferences to receive offers by email, post and SMS. If you need any further assistance, please see our contact details here. Related articles Contact Us - Virgin Bet South Africa How do I update my address? How do I send you my documents? My name has changed, how do I update this? What is FICA and why do I need to verify my account?