My date of birth is incorrect, how do I update this? To update your date of birth, we will need to verify the new information. Please send us an email requesting the change at support@virginbet.co.za, and attach one of the accepted documents listed below. To do this, please send us one of the following legal documents: • A valid South African Smart ID Card • A colour photo of the front of your driving licence (photocard) • A clear image of the photo/ID page of your passport • A full image of your birth certificate, as long as it shows your current name ❗ Important: A driving licence can only be used for either date of birth verification or proof of address - not both. This helps us meet regulatory requirements. For details on how to send documents to us, click here.If you need any further assistance, please see our contact details here. Related articles Contact Us - Virgin Bet South Africa How do I update my phone number on my account? How do I use the Auto Login feature on mobile? My payment method has changed, how do I update this? How do I send you my documents?