If you've moved house and need to update the address on your account, simply upload your documents here. Alternatively, email them to fica@virginbet.co.za.

To change your address we’ll require an image of a utility bill (electricity, water, or mobile phone bill), a bank statement, or a municipal rates and taxes invoice. Please note that any bill used for identification purposes must be dated within the last three months.

Once received, we'll get back to you within 48 hours.

If you need any further assistance, please see our contact details here.