If you've moved house we will need to verify the new information. Please send us an email requesting the change at fica@virginbet.co.za, and attach one of the accepted documents listed below;

• An image of a utility bill (electricity, water, or mobile phone bill)
• A bank statement
• A municipal rates and taxes invoice 

Please note that any bill used for identification purposes must be dated within the last three months.

Once received, we'll get back to you within 48 hours.

If you need any further assistance, please see our contact details here.