Any customer accounts within our network that are suspended due to a self-exclusion cannot be reopened for any reason until the self-exclusion time period has expired. Upon expiry, you may request to reopen a suspended account by contacting us on live chat. Any request to reopen an account previously closed due to self-exclusion will be subject to our approval. You may withdraw your request to re-open your Account at any time during the 24-hour review period.